Don't rent a U-haul

You may have to spend a little more but go with Ryder or someone else.
My personal experience:
While driving to Atlanta from Maryland my U-haul engine stopped while driving down the highway. No engine very little steering we coasted off the highway, LUCKILY!
Me, a friend, and all of my possessions somewhere in north Carolina with nothing in site.
So we start walking, having to leave everything on the side of the road to find help. A truck driver pulled over a mile down the road and I was not so sure about getting in. I guess we figured there were two of us. I had a camera along for the trip so I quickly snapped a shot of the back of the truck. Figured they would find that on my body later. Anyway the truck driver turned out not to be a killer and drove us to the next exit where there was a gas station. Thanks random trucker guy!!
So you might think we were home free, but This is is where the true disappointment actually lets say hate for u-haul started. Using a pay phone we began the calls. Hung up on during transfers several times. Each time we called we explained we were in the middle of nowhere and needed help fast. Each time they transferred us and disconnected us. We kept telling them that they were disconnecting us but they did not listen. Finally I called my father and asked him to start calling from home.
This worked as he was not dealing with coins in a pay phone in the middle of nowhere. So he finally gets someone to list and they are sending a tow truck.

so now we wait until almost dark on the side of the road with everything I own. OK is was not that much, besides my car, it was all stuff left over from college. But is was all I had.

So they come pick us up and we are driven to there closest U-haul location.
And then they ask myself and my friend, Did I mention she is a she? If we the two of us wanted to move everything from the old truck to the new one at nine at night.
Are you kidding me? They would give me a $100 if we did it or they would do it. I could not believe it. I told them to get started.

After they moved everything we ended up in a hotel for the night.

Oh the truck, that broke, had no oil in it. The engine seized up.

Just writing this is getting me ticked off again so anyway. Let me know if you have had any wonderful u-haul experiences.